From Ashes by Elizabeth Fortunato

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Andy Madrick. "Convo." MDes Thesis, University of Washington, 2022.

Convo is a tool that uses peer–to–peer feedback to automate and distribute comment moderation. Convo can be used anywhere discussions are taking place online, but is particularly powerful when deployed on platforms that produce proprietary content and don’t have the resources or tools to moderate in–house. Convo is an alternative to the dominant forms of moderation, namely systems in which there are assigned, human moderators or those that employ AI–based content curation. By relying on real people to moderate, Convo is more accurate, more nuanced, and less costly.

Read Medium post about the research phase.

Read Medium post about the design phase.

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